Why Muzak

You've got questions, we've got answers.

Q: Is there a Muzak office in my area?

Yes! We have a nationwide sales and service network to support every zip code. Find the local Muzak Representative in your area.

Q: How do I contact someone at Muzak about my business?

Just call 800.331.3340, and we'll connect you with a local representative right away. You can also contact us here.

Q: Is Muzak still elevator music?

No way! Muzak started working with original artist material in 1984 — one of the first songs was Michael Jackson's "Thriller." Since then, our business music programs have expanded to include genres such as new indie rock, skate punk, hip-hop, alternative country, contemporary Italian, '80s hits, American roots, classic soul, Latin pop, and New Orleans music, among many others.

Q: What is the difference between on-premise and satellite music programs?

Our satellite programs reach our clients from one of three satellites. This format provides the greatest value to our clients, as they can manage their service online, instantly change their program selection and receive automatic program updates. But clients can't always use satellite service — they may be unable to place a dish on their building or have other extenuating circumstances. For them, disc-based media is best. Via disc is also how we deliver the majority of custom programs.

Q: What is the difference between core and custom programming?

Muzak offers more than 80 core business music programs in the widest range of genres imaginable. Core programs are available to any client in the world and most any business type can enhance their brand with a core program. Custom programs meet the needs of clients with very specific requirements for artist and song selection — often regional or national brands with many locations.

Q: How many clients does Muzak have?

More than 350,000.

Q: Where are Muzak's clients located?

Throughout the United States, Canada, Mexico and Japan.

Q: Where is Muzak headquartered?

Fort Mill, SC, in the metro Charlotte, NC region.